FAQ
Frequently Asked Questions
Everything you need to know about our credit repair services and how we help you build a better financial future.
How long does the credit repair process take?
Timelines vary by service and the complexity of your credit situation. Hard Inquiry Removal is typically quick, while Full Credit Sweeps can take 7-14 days depending on the package you choose. We work efficiently to get you results as fast as possible while ensuring thorough, accurate work.
What documents will I need to provide?
You'll need a copy of your credit report from all three bureaus, a valid government-issued ID, and proof of your current address. After you choose a service, we'll send you a complete checklist with everything required specific to your package.
Will I receive updates during the process?
Absolutely! We believe in complete transparency. You'll receive regular updates via email and text throughout the process so you always know exactly where things stand and what to expect next.
Can I contact support if I have questions?
Yes! Our team is available via phone at (279) 269-2847, text, and email at herfinancialsolutions@gmail.com. We're here to answer any questions and provide the support you need every step of the way.
How do I get started?
Simply choose the service that fits your needs from our Services page, complete the secure checkout, and submit your intake form. We'll send a welcome email and text with detailed next steps right away.
Are your services confidential?
Yes. We take your privacy seriously. All client information is handled with strict confidentiality. We never share your personal or financial information with third parties without your explicit consent.
Will credit repair affect my ability to apply for new credit?
During the dispute process, we recommend avoiding new credit applications when possible, since new hard inquiries add to your report. Our goal is to improve your profile so future applications have better outcomes.
What makes Her Financial Solutions different?
We combine professional credit repair expertise with a genuine commitment to client education and empowerment. We don't just fix your credit — we teach you how to maintain and grow it for life. Our personalized approach means every client gets a strategy tailored to their unique situation.
How are payments handled?
All payments are processed through our secure, encrypted checkout system. Each service is a one-time payment — no recurring fees or hidden charges. You'll receive a receipt and order confirmation immediately after checkout.
Do you offer refunds?
We stand behind our work. If you have concerns about your service, please contact us directly and we'll work with you to resolve any issues. Client satisfaction is our top priority.